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Okay, let's start with the things that could cause this: Is your game updated? Do you use mods/cc? If you do, remove your mod folder and check in game if it works. If it does, it's probably one of your mods that isn't compatible anymore. If it still doesn't work after removing your mods or if you don't have mods try to repair your game through Origin (Left click on the image of the game-> "Repair Game").
Just read my posts with the frenchiest accent you could possibly imagine.